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  /  Regulations

By accessing or using the Service you agree to be bound by these Terms.

1.1 The owner of the Fehu Crafts store is:

Karina Taranowicz
Maszewy 16, 11-200 Bartoszyce
NIP: 521-377-74-88
REGON: 367078822

Address for correspondence:
Fehu Crafts Karina Taranowicz
Maszewy 16, 11-200 Bartoszyce

1.2. The buyer is the person who makes purchases or orders at www.fehucrafts.com

2.1. The Fehu Crafts online store is located at www.fehucrafts.com and is used to shop for handmade products, manufactured by the owner of the gallery via the Internet.
2.2 The purchaser or person placing an order must be at least 18 years of age.
2.3 In order to make a purchase and/or place an order, filling of the order form and payment for the purchase/order within 5 days is mandatory.
2.4 The accepted form of payment is prepay by bank transfer to the Fehu Crafts account: 10 1940 1076 3180 4147 0000 0000.

2.5 Credit card transactions and e-money transfer is secured through PayU and PayPal.
2.6 After the order has been placed, the buyer receives a confirmation of the purchase by e-mail.
2.7. In the event of failure by the buyer to comply with the provisions of the regulations, the owner of Fehu Crafts may cancel the order.
2.8. For each product listed on www.fehucrafts.com, the price is expressed in Polish Zloty, US Dollars, Euros and British Pounds. Price does not include shipping costs.
2.9. The shipping cost is always added to the order and is charged to the buyer. In case of shipment of goods abroad, the price of shipping a package or letter abroad will be added.
2.10. The owner of the www.fehucrafts.com store acknowledges all the money transfers and just then processes with shipment of the goods. Shipments are made once a week: on Mondays or Tuesdays.
2.11. All shipments are sent via Polish Post only, priority package.
2.12. We issue VAT invoices.

3.1. In accordance with the Consumer Protection Act, the buyer shall have the right to return the merchandise, without giving a reason. It can be done by a written statement to the seller in writing, within 14 days of receiving of the goods. In the statement you must provide the bank account number for which you will be reimbursed the price for which the goods were purchased, along with the shipping costs (equal to the cheapest available form of delivery). Item made on individual order is not a subject to return. Returned goods can not carry traces of use and return is at the expense of the buyer. Item not meeting the above conditions will not be accepted for refund.
3.2. The value of returned item will be credited to the buyer’s account by bank transfer to the bank account provided by the buyer within 5 business days of the return date.
3.3. Reclamation in case of damage caused during transport is considered only on the basis of the protocol prepared in the presence of the deliverer.
3.4. In case there is a differences in appearance (color, saturation) due to the individual settings of the buyer’s monitor, the reclamation or return will not be accepted.

4.1. Individual orders are only made after prepayment of 50% of the order value, after all details have been determined and agreed by email or telephone.
4.2. The completion date depends on the order and is agreed with the buyer by email or telephone.
4.3. After completing the order, Fehu Crafts sends the buyer a photo of the product for approval.

5.1. All items, pictures and descriptions presented at www.fehucrafts.com are copyrighted. The owner does not consent to their copying or reproduction without his permission.

6.1. These Terms and Conditions are an integral part of the purchase agreement concluded electronically between www.fehucrafts.com and the purchaser.
6.2. The shop reserves the right to change the Regulations, change the prices of goods on offer, withdraw products without giving reasons, introduce new goods to the store’s offer.
6.3. The owner obliges to protect personal data, in accordance with the Act of 29 August 1997. about personal data protection.
6.4. Personal information provided by the buyer will be used by the owner solely for the completion of the order.
6.5. In matters not regulated by these regulations, the provisions of the Civil Code shall apply.

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